1. Introduction

SmusicX.com (“SmusicX”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://smusicx.com(“Site”). Please read this policy carefully to understand our practices regarding your personal data.

2. Data Controller

SmusicX is the data controller responsible for your personal data and complies with the General Data Protection Regulation (GDPR).

3. Information We Collect

a. Personal Data

We may collect the following personal data:

• Identity Information: Name, username, or similar identifier.
• Contact Information: Email address, mailing address, phone number.
• Financial Information: Credit card details, billing address (processed securely through payment gateways).
• Transaction Data: Details of purchases and subscriptions.
• Technical Data: IP address, browser type, operating system, device information.
• Usage Data: How you interact with the Site, including pages visited and features used.
• Marketing and Communications Data: Preferences for receiving marketing communications.

b. Non-Personal Data

We may also collect non-personal data that does not directly identify you, such as aggregated usage statistics.

4. How We Collect Your Information

• Direct Interactions: Information you provide when creating an account, making a purchase, or contacting support.
• Automated Technologies: Data collected through cookies, log files, and other tracking technologies.
• Third Parties: Information from third-party services integrated into the Site, such as social media platforms or payment processors.

5. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: Processing transactions, delivering products, and managing your account.
• Communication: Responding to inquiries, sending updates, and providing customer support.
• Improvement: Enhancing the Site, developing new features, and personalizing your experience.
• Marketing: Sending promotional materials, subject to your consent where required.
• Security: Protecting against fraud, ensuring the security of our services, and complying with legal obligations.

6. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfill our contractual obligations to you.
• Consent: When you have given explicit consent for specific processing activities.
• Legitimate Interests: For purposes such as improving our services and ensuring security, provided these interests are not overridden by your rights.

7. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery.
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

We do not sell your personal data to third parties for their marketing purposes

8. International Data Transfers

Your data may be transferred and processed in countries outside of the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses.

9. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Criteria for retention include:

• The length of the contractual relationship.
• Legal obligations.
• Legitimate business interests.

11. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain conditions.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to certain types of processing, including direct marketing.
• Rights Related to Automated Decision-Making: Challenge decisions made solely by automated processes.

To exercise any of these rights, please contact us at privacy@smusicx.com. We may require verification of your identity before processing your request.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and support marketing efforts. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

13. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review the policy periodically to stay informed about our data practices.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@smusicx.com
• Address: EasyComp Zeeland, PO Box 32, 4330 AA Middelburg, Zeeland, Netherlands